When executing any workflow on the system and approving.The system finds the list of agents and e-mails them, but then gets stuck
in the 'Change Status' process step because the CR is locked by the submitter.
In our QAS system, once the Submit or Approve button is entered the CR goes into read only mode. But in our Dev system the CR remains in edit mode after Submit/Approve is clicked. Why would this be? Where would this be corrected?