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Mail should trigger on Activate/Reject of a Customer change request

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Hi All,

 

we have created a subworkflow in which we have created an activity and written our code in program exits for sending mail. Next step will be an event creator to end this subworkflow.

 

We have added steps in BRF+ tables also and it's triggering our code and mail sending is also working fine on submission of a CR.

 

Now i have to send mail on Activate/Reject of a customer CR.

 

For that where should I add steps in BRF+ tables?

 

Currently my BRF+ table looks like this.

 

Single Value Dec table

SingleValueDecisionTable.png

User agent decision table

UserAgentDecisionTable.jpg

 

 

Non user agent decision table

NonUserAgentTable.jpg

 

Kindly help.

 

Thanks,

Kavya


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