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Change Request for customer creation not getting activated through inbound idoc in MDG from C4C

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Hi Experts,

 

We are trying to create a CR through inbound IDOC in MDG from C4C. We created a custom function module to create a Change request which will be in state SAVE. Once the CR gets created we are going to NWBC and trying to SUBMIT this Change Request and activate it. While activating it a dump comes for WF-BATCH which do not allow us to create a customer. Please refer to the screen shot of dump attached.

 

Whereas when we create a Change Request from NWBC and do SAVE, SUBMIT, Activate we are able to create a Customer. While creating manually from NWBC no dump is coming.

 

Can anybody help in this issue that why we are getting dump while creating a customer from Inbound IDOC and not by manually creating a customer from NWBC transaction??

 

Is some is wrong on IDOC side or BRF+ or in Workflow???

 

can anybody help in this issue???


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