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Customer User determination not working with GetAgent

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Hi,

We are trying to do user determination for MDG customer, For that we are trying to use Getagent but it is not working for us. We have made the configuration but somehow Workflow (WS54300004) is not supporting because when we are going for decision table, it is not having CR step number instead simple Workflow steps due to which decision determination would fail.

Please let me know how can GetAgent can be worked.


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