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Problem with CR that includes Customer and contact

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Dear experts,

 

we are facing currently a problem that customers with a contact partner relation ship created by CRM end up in MDG in one CR but in the wrong sequence... So instead of the customer record we see the contact in the CR approval. Does anyone know how we can influence the sequence?

 

In the screen below you can see that the CR contains two IDs. First one is the Contact and second one the sold to:

 

mdg_problem.JPG

 

In the CR it shows the correct relationship "Is contact person for " <soldto_number>. Never the less the contact does not need an approval but the sold to. So how can we make sure that the CR is filled with the sold to not with the contact?

 

Many thanks in advance

D.


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