Rule based Workflow status not always activated

Hi Experts,

We are having intermitted issues with our workflow.

When the requester submits the requests for the workflow sometimes it does not activate the workflow status and the workflow hangs. The status of the change request does however changes but if we look at the workflow log background steps it gets stuck at status" Set Status 50 for Change Request".

Again most of the time this does not happen and the workflows works correctly. Is there any remediation or solution to this problem? Thanks Riaan

Thanks

Riaan