Hi all,
We have an issue related to Customer. Whenever We start a customer change request (Change customer data) the change request panel not appearing first time after hitting the EDIT button. Please find the details step which we followed.
Step :1: Searched existing customer and open the customer UI. Press Edit button (Pic 1)
Step: 2: After edit button the change request pop up is coming and then we have selected the required process. (Pic 2)
Step:3: As per the process the change request panel should appear in the UI where we put the change request desc but its not coming. (Pic 3)
Step:4: When I click the address UIBB edit button again, then only the CR panel UIBB appearing. (Pic4)
Question: Why after clicking Edit button first time, the CR panel not coming. Is that something related to personalization or adaptation issue coz only for 3 change request process the issue is coming. Others change request process its behaving normally.
Any suggestion is welcome.
Mnay thanks
Regards,
Raj
